A simple, practical tool to help reduce cost and measure outcomes.

ACE Outcomes

A simple, practical tool to help reduce cost and measure outcomes.

About ACE Outcomes

ACE Trace is a web-based outcomes tool that uses client surveys to measure, or "trace" whether your
organisation is making a positive difference in people's lives and achieving its objectives.
 

Whilst other online systems allow you to create surveys and measure results, the beauty of the ACE Trace system is that it allows your clients to take a comparative survey both pre and post using your services. The results reported provide an indication of the contribution your services have made to their lives.

Because the surveys are completed by your clients, the results can be used for reporting - for them it becomes a record of their journey and for you it provides evidence of service impact – essential when looking to receive funding.
 

We have expert consultants with a wealth of industry knowledge that can assist to ensure that you are collating and reporting the most relevant data.

Key Features

Customisation Options

Our developers can work with you to customise the system to your needs.

Support available

Receive support from the developers of the system if you have technical issues.

Secure

Three levels of access with secure logins - Provider, Staff and Client.

Expert Consultancy

Receive consultancy on outcomes from an industry expert who can help you tailor the system to your funder’s reporting requirements.

Compare Programmes

If you have multiple programmes you can measure which results in greater gains for more clients.

Web Based

The system is accessible from anywhere in the world with internet connectivity.

Brand control

Your logo can be added, and system colours altered to remain consistent with your branding.

Paper based or online

Paper-based surveys can be bulk uploaded into the system, or your clients can complete surveys online.

Client registration database

The system acts as a client registration database.

Record what matters

The client-survey system can be tailored to measure the main important factors that demonstrate your clients are achieving their objectives.

Simple and practical

An easy to use tool to help you reduce cost and measure outcomes to give you evidence that you are contributing to making a difference in people's lives.

Need more information?

Download our printable guide.

How the System Works

  • Screenshot showing an 'end of course' survey.

    Step 1

    Determine your objectives - what are you trying to achieve? For example a budgeting service may want to measure a client’s shift in confidence in operating their financial system; or a counselling service may want to evaluate a client’s confidence and hope levels pre and post counselling.

    The above example measures the Confidence, and Skills and Knowledge of participants in adult education.

  • Screenshot showing Likert scale questions used to measure skills and knowledge.

    Step 2

    Create pre and post service surveys that capture data that you can use to highlight client outcomes. Our industry experts can help you tailor these questions to ensure they match your funder’s reporting requirements.

  • Screenshot showing a form that collects participant's details, such as age and address.

    Step 3

    The system acts as a client registration database when clients signup to fill out the surveys.

  • Bar graph showing a comparision of confidence levels before and after a course.

    Step 4

    Once survey data have been captured, a selection of reports are available to easily see, in both visual and raw data format, how your clients’ levels have improved.

Frequently Asked Questions

What is the cost of ACE Trace?

The system will cost between $10,000 and $30,000NZD - with the final value dependent on the level of customisation you require. Please speak to one of our expert consultants who can assist you with determining what would work best for your organisation.
 

Who are ACE Aotearoa?

Adult and Community Education (ACE) Aotearoa is the umbrella body for adult and community educators and a voice for adult learners. We recently developed a web-based outcomes tool that helps to provide measurable evidence that ACE learners are better off as a result of their participation in adult education. The system ensures that the sector doesn't just have to rely on anecdotal evidence, and can demonstrate not only the quality of the courses themselves, but the benefits an individual reports from participating in adult education.

Following on from the success of this, we have developed ACE Trace - a tool ideal for all NGOs.
 

Why should I choose ACE Trace over other survey providers?

Whilst other online systems allow you to create surveys and measure results, the beauty of the ACE Trace system is that it allows your clients to take a comparative survey both pre and post using your services and measures the DIFFERENCE in their reported levels. You can therefore see the change they have reported (for instance in confidence) from the start to the end of using your service(s). Being an NGO ourselves we also have expert knowledge of the environment in which you operate and can assist you with meeting your funder's reporting requirements.

Contact us

All fields are required.